Shipping Policy

Shipping Information:

At Southern Silk Collection, we’re committed to delivering your order with speed and care. Please review our shipping policy below for full details on how we handle orders.

Shipping Policy - the basics

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During high volume periods (e.g., sales or holidays), processing times may be slightly delayed.

Extended Information:

Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If your order arrives damaged or is missing, please contact the shipping carrier directly to file a claim. However, we are happy to assist you in the process if needed—just reach out to our support team.

Order Issues or Questions?
If you have any questions about your order or our shipping policies, please contact us at:
📧 (251) 648-3606